❓ FREQUENTLY ASKED QUESTIONS (FAQ)

Find answers to common questions about our services, appointments, and patient care at EVERCARE NIGERIA.

🏥 GENERAL QUESTIONS

1. What services does EVERCARE NIGERIA provide?

We offer a wide range of healthcare services including general consultations, specialist care, laboratory diagnostics, maternity services, surgery, emergency care, and preventive health checkups.

2. Where is EVERCARE NIGERIA located?

We are located in Lagos, Nigeria, and are easily accessible to both local and international patients.

3. What are your operating hours?

Our hospital operates 24/7 for emergency services, while outpatient services are available during regular working hours. Please contact us for specific department schedules.

📅 APPOINTMENTS

4. How can I book an appointment?

You can book an appointment through our website, by calling +2349110102982, or by visiting the hospital in person.

5. Can I reschedule or cancel my appointment?

Yes, appointments can be rescheduled or canceled. We recommend notifying us at least 24 hours in advance.

6. Do I need a referral to see a specialist?

In most cases, a referral is not required. However, some specialized services may require prior consultation.

🧾 PAYMENTS & INSURANCE

7. What payment methods do you accept?

We accept cash, bank transfers, and major debit/credit cards. Please contact us for more details.

8. Do you accept health insurance?

Yes, we work with selected insurance providers. Kindly confirm with our front desk or contact us to verify your coverage.

🩺 MEDICAL SERVICES

9. Do you offer emergency services?

Yes, our emergency unit operates 24/7 to provide urgent medical care.

10. Are laboratory and diagnostic services available?

Yes, we provide comprehensive laboratory and imaging services to support accurate diagnosis and treatment.

11. Do you provide maternity and childcare services?

QYes, we offer full maternity care, including antenatal, delivery, and postnatal services, as well as pediatric care.

👩‍⚕️ PATIENT CARE

12. What should I bring for my appointment?

Please bring a valid ID, any previous medical records, and your insurance details (if applicable).

13. How do you ensure patient safety and hygiene?

We follow strict hygiene protocols, maintain a clean environment, and adhere to healthcare safety standards to ensure patient wellbeing.

14. Can I access my medical records?

Yes, patients can request access to their medical records through our administrative office.